Big congratulations to Holyrood Distillery, which has been named Southern Scotland’s Venue of the Year by disabled access charity Euan’s Guide.
The new distillery received high praise from voters, one of which named it as ‘the only perfect venue’ they have ever been to. The venue has achieved high levels of accessibility through its staff training and a considered layout.
Euan MacDonald, Co-Founder of Euan’s Guide said:
“Holyrood Distillery has created an inclusive visitor experience by considering their disabled access from the outset. In doing so they have ensured that the whole attraction can be accessed by everyone regardless of
their access requirements. What brings this venue to life however is its team of staff who provide outstanding customer service.”
Debs Newman, Visitor Experience Director at Holyrood Distillery said:
“We are incredibly proud that the first award for our distillery experience, within just six months of opening, recognises Holyrood Distillery as an inclusive and accessible venue and attraction, with people to match. From initial conception, it was always a priority to ensure that what we do at the distillery, both in production and experience, can be enjoyed by as many people as possible – taking them on an interactive and immersive journey into the flavour, and the science and enjoyment of Scottish gin and scotch malt whisky. We welcome family groups, offer fully guided tours in a variety of languages, and are as physically accessible as possible. We
are looking forward to introducing BSL experiences and making other enhancements to access as we continue to develop.”
Disabled people nominated hundreds of venues for the awards. Eight regional winners
were selected who each provide an outstanding welcome for disabled visitors.
The winners included arts and learning centre Barbican, London’s Venue of the Year and the
playful Cadbury World, Midlands’ Venue of the Year. It awarded animal attractions
Newquay Zoo, Southern England’s Venue of the Year, and Folly Farm, Wales’ Venue of the
Year. The Northern Scotland award went to the historic Culloden Battlefield and its
contemporary Visitor Centre with the Northern England award going to the immersive open
air Beamish, The Living Museum of the North.